Digital Trading Manager

Work with us at Riverford, and join a thriving employee-owned business 

• Be part of a creative, innovative and collaborative team 
• Lots of opportunities to learn, grow, and progress in your career. 
• We’ll give you an abundance of free organic fruit and veg, an annual tax-free co-owner bonus, and a bounty of benefits – Including delicious home-cooked organic breakfasts & lunches

As a 100% employee-owned business, everyone at Riverford plays a part in its success, and we’d love for you to join us in making a meaningful difference.

Salary: £40,000 - £45,000 per annum, dependent on experience. 

Location: Based at our beautiful Wash Farm in Devon, near Buckfastleigh, this role offers flexible, hybrid working, with a 2-3 days a week on-site. 

As Digital Trading Manager, you’ll guide the way in shaping our online experience, curating seasonal products and ensuring an intuitive, engaging shopping journey that reflects our commitment to sustainability and quality. Collaborating with teams across the business, you’ll blend creativity with insight to optimise our digital offerings.

This role goes beyond sales; it's about nurturing long-term growth, boosting customer loyalty, and driving “box plus extras” buying behaviour. Coordinate a team and make a lasting impact in a company where every voice matters.

Skills & experience:

• Proven experience in managing online product assortments, sales performance, optimising digital platforms to drive growth and customer engagement.
• Strong ability to evaluate sales data and customer behaviour, using insights to shape product offerings and promotional strategies, increasing basket size, profitability, and retention.
• Experience working closely with teams such as brand, range development, and demand planning, ensuring seamless coordination to enhance the online shopping experience.

Please see the attached Job Description for more details on the role & responsibilities.

Application Process: We will be reviewing applications on a rolling basis and may close the advert early, so we encourage you to apply promptly. The process consists of three stages, beginning with a virtual interview, followed by an on-site visit to our farm. Our aim is to ensure the experience is both insightful and a true reflection of Riverford’s ethos—rooted in sustainability, community, and co-ownership.

Other organisations may refer to this role as eCommerce Manager, Online Merchandising Manager, Digital Optimisation Manager, eCommerce Trading Manager: